italtile At a glance

Italtile Limited is a leading franchisor retailer and manufacturer of tiles, bathroomware and related products. The Group operates as a national franchisor of its retail brands, Italtile Retail, CTM, TopT and U-Light. The retail operations are underpinned by an extensive property portfolio and a vertically integrated supply chain comprising International Tap Distributors (an importer and distributor of brassware and accessories), and Cedar Point, (an importer of shower enclosures, laminated boards, cabinets, sanitaryware, décor and tiling tools). The Group holds controlling interests in both businesses.

Effective 2 October 2017, the Group acquired a 95.47% stake in Ceramic Industries, the leading manufacturer of glazed porcelain floor tiles, ceramic wall and floor tiles, vitreous china sanitaryware and acrylic baths and shower trays. Following the acquisition, the Group now also holds a 71.54% in Ezee Tile, a manufacturer of grout, adhesives, paint, and related products.

Retail operation

The Group is represented via a national network of high profile branded retail outlets comprising:

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Italtile CTM topT u-light

Founded in 1969, this brand is widely acknowledged as a style icon in the premium home-improvement market. As a leading fashion retailer of exclusive international and local ranges of tiles, bathware and related products, Italtile Retail offers a luxurious shopping experience for both residential and commercial clients.

For more about Italtile Retail go to:

Launched in 1983, CTM is a household name in South Africa, enjoying strong brand affinity based on its reputation for a high quality year-round value offering. Represented by 94 stores in South and East Africa, CTM is the largest specialist tile and bathroom retailer in the country.

For more about CTM go to:

This brand is a one-stop home finishing supplier of good quality, affordable merchandise and the low-cost leader in its entry-level market segment. Top T has 90 stores in 9 provinces in South Africa and have recently opened their first store in Botswana.

For more about TopT go to:

Launched in 2018, U-Light is the Group’s innovative new lighting retail offering, designed to complete the total shopping experience for customers seeking to create beautiful homes. Comprising of eight stores, U-Light focuses primarily on quality fashionable residential lighting, complemented by an industrial component. Our trendy products range from bespoke local to imported fittings and accessories.

For more about U-Light go to:

These stores are situated on high visibility sites and their comprehensive offerings position them as one-stop solution destinations, with ranges including ceramic and porcelain wall and floor tiles, sanitaryware, bathroom furniture, taps, fittings, laminated wooden flooring, home-finishing products and tools.

Supply chain

Retail operations are supported by an integrated supply chain comprising:

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International Tap Distributors (ITD)
(brassware and accessories)

Cedar Point
(tiling tools, laminated boards, cabinets and accessories)

Distribution Centre
(imported product, logistics and warehousing)

Support services

IT, e-Commerce, Human Resources, Finance / Administration

Property investment portfolio

Underpins retail operation by locating stores on high profile easily accessible sites and maintaining and upgrading premises to ensure optimum shopping environment.

Manufacturing operations

Ceramic Industries
This leading manufacturer of glazed porcelain floor tiles, ceramic wall and floor tiles, vitreous china sanitaryware and acrylic baths and shower trays comprises the following operations:

  • South Africa: five tile factories (Gryphon, Vitro, Pegasus, Samca Wall and Samca Floor), one bathroomware factory (Betta) and an acrylic bath and shower tray factory (Bettabaths)
  • Australia: one porcelain tile factory, Centaurus

Ezee Tile
This manufacturer of grout, adhesives, paint, and related products comprises eight manufacturing plants in Johannesburg, Durban, Port Elizabeth, Cape Town, Bloemfontein, Windhoek, Mombasa and Mokopane.

Purpose and Mission statement

Italtile seeks to be the leading global retailer in the supply of quality fashionable ceramic and porcelain tiles, sanitaryware and related products, coupled with sound service to meet customers’ expectations. In pursuit of this, the company strives to achieve profit growth to advance the interests of all stakeholders in the organisation and contribute to building a better living environment.

history and milestones

Italtile Ltd founded

Italtile was founded in 1969 by Gianni Ravazzotti, who identified an opportunity in the market, and together with his partners, started importing ceramic tiles from Italy and distributed them through an outlet in Alberton.


Acquisition of Samcatiles (Pty) Ltd – a wall and floor tile manufacturer.

Launch of the first CTM store



Acquisition of Betta Sanitaryware (Pty) Ltd – a manufacturer of vitreous china sanitaryware.


Acquisition of NCI Ceramics

Italtile Ltd listed on JSE

Italtile Ltd lists on the Johannesburg Stock Exchange.


Disposal of manufacturing operation

Disposal by Italtile of its manufacturing operation to form a new listed company, Ceramic Industries (Pty) Ltd.

CTM franchising division

Establishment of the CTM franchising division.


Trading in Australia

Commencement of trading in Australia.

Italtile Australia

CTM’s empowered-franchise model.

Introduction of CTM’s empowered-franchise model.


R1bn turnover!

Italtile Ltd achieved R1 billion turnover milestone.

First Super-Store

CTM launched its first super-store in Lonehill, Gauteng.


Joint venture model

Introduction of CTM’s joint-venture model to complement full franchised and empowered-franchise models.



Acquisition of a controlling interest in International Tap Distributors (Pty) Ltd (ITD), a tap importer and distributor.



Acquisition of a controlling interest in Earlyworks (Pty) Ltd – an importer and distributor of tiling tools and hardware.

Top T

Launched TopT brand - the Group’s entry-level offering.


Tiling and Plumbing Academy

Launched the Group’s Tiling and Plumbing Academy in Gauteng.


Acquired a minority stake in Ezeetile – a national manufacturer of grout, adhesive and related products.



Acquisition of a 20% stake in Ceramic Industries Ltd

Retail stores

Retail stores in Australia sold to management.

Italtile celebrates

Italtile celebrates 45 years of excellence.


Properties in Australia sold.


Acquisition of a controlling stake in Ceramic Industries (Pty) Ltd and Ezee Tile concluded after year end.

Italtile celebrates 50 years of achievement.

System-wide turnover of R9,3 billion

Acquisition of a 25,1% stake in Easylife Kitchens

System-wide turnover of R11,6 billion

The Group outperforms prior year and 2019 pre-andemic results

Fourth special dividend paid in four consecutive financial years

R290 million profit share earned by staff

Retail Footprint


Broad based Black economic empowerment

BEE certificate

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BBBEE compliance report

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Form BBBEE 1 Annexure and supporting schedule

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